By default SyncApps automatically populates the description field in MSCRM Campaign Response with the campaign metrics from your email service provider (ESP).

However, if you would like more reporting capabilities within MSCRM and Mobile updates on your campaigns then please take a few minutes to create the fields needed on the CampaignResponse object.

Getting Started Customizing your MSCRM for SyncApps by Cazoomi

Campaign Responses:

Create custom fields on the CampaignResponse object with the following field names:

(new_clicks, new_opens, new_bounces, new_forwards (new_ prefix is automatically appended by MSCRM) with correct data type)

*The fields will be populated with email marketing metrics with each scheduled sync

Customize the Campaign Response form view:

Update MSCRM for SyncApps Status updates on Mobile view:

Run Sync:

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http://marketplace.constantcontact.com/Reviews/applications/cazoomi/PML-8590

Thanks in advance and for subscribing to our SyncApps platform.

Let us hear from you on community.cazoomi.com when you have questions, enhancement requests or any issue.

Cazoomi Teams